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01Shipping
Shipping costs detailed on the website relate to the UK only. We are happy to ship internationally - please contact us for a quote. The Fall is not responsible for any import duties or handling fees associated with international shipments.
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02Online Returns
Full price ready-to-wear items and accessories (please see exclusions below) can be returned in unworn, undamaged condition within 14 days from the date you receive them. The Fall is a small business and as such we are unfortunately unable to cover return shipping costs. To request a return, please send an email to hello@thefallbride.com with your order number and we will provide returns information and authorisation.
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03Return Exclusions
All sale items including sample sale, ready-to-wear and accessories sale items are final sale (no refunds, no exchanges). A sale item is classified as an item either permanently marked down or with a temporary discount code. Due to hygiene reasons bra solutions and any pierced jewellery are also final sale.
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04Made-To-Order
Made-to-order items are final sale (no refunds, no exchanges). The Fall offers split payments for made-to-order items - a non-refundable 50% deposit upon ordering, and remainder balance within 30 days. You can contact us for a full copy of the made-to-order terms + conditions via email.